5.4. Transaction Marker Notification

Overview

The Transaction marker notification tool is used to notify users about specific issues that might happen to transactions and usually require quick response. Each time the specified transaction marker is triggered, it will send email notification to user’s email address. For example, if notifications for chargebacks are enabled, user will get a new email notification for each chargeback applied to a processed transaction. Email content can be customized.

The main screen displays a list of all notifications, their status, ID, subject, language, merchant name, message type and marker type.

Configuration

To add a new marker, press the Create button in the upper right corner. Notification configuration box will appear with the following parameters:

Parameter	Description
Status	Enabled/Disabled
Marker type:	ChargebackChargeback after ethoca reversalChargeback after reversalDuplicated chargebackFailed cancelsFailed capturesFailed PAN eligibilityFailed payin session initiatorsFailed payout session initiatorsFailed reversals/refundsFailed scoringsFraudInconsistent order statusIncorrect decline codeMultiple master approvalsPhone verificationProcessor callback notificationRefused payoutsRefused refundsRetrievalUser defined
Merchant	To select a merchant, enter the name or ID of the merchant
Subject	All emails for this marker will have this subject
Message type	Email – Email with plain text.Email (HTML) – Email with HTML support.
Message	All emails for this marker will have this text message.Transaction Marker Notification supports Message Templates. Additionally $!{MARKER_TYPE_NAME} was added.