5.6. Payment Gateway Internal Errors

Error idError messageError typeFilter error code
1MALFORMED_REQUESTINTERNAL
2INVALID_CONTROL_CODEINTERNAL
3MERCHANT_CONTROL_KEY_NOT_FOUNDINTERNAL
4ENDPOINT_ID_NOT_SPECIFIEDINTERNAL
5ERROR_PARSING_ENDPOINT_IDINTERNAL
6ILLEGAL_STATE_FOR_RETURNINTERNAL
7MERCHANT_NOT_FOUNDINTERNAL
8BAD_CREDIT_CARD_NUMBERINTERNAL
9BAD_CREDIT_CARD_CVVINTERNAL
10NO_CARD_PRINTED_NAMEINTERNAL
17LANGUAGE_NOT_FOUND_BY_CODEINTERNAL
101ORDER_NOT_FOUNDINTERNAL
102INTERNAL_ERRORINTERNAL
103CREATE_ORDER_ERRORINTERNAL
104SESSION_VALIDATION_ERRORINTERNAL
105CARD_NUMBER_ERRORINTERNAL
106SESSION_STATUS_ERRORINTERNAL
107WRONG_REVERSAL_AMOUNTINTERNAL
108RETURN_AMOUNT_REQUIRES_CURRENCYINTERNAL
109PARTIAL_REVERSAL_NOT_SUPPORTEDINTERNAL
111ALREADY_CAPTUREDINTERNAL
112CAPTURE_ALREADY_STARTEDINTERNAL
114WRONG_CAPTURE_AMOUNTINTERNAL
115CAPTURE_AMOUNT_REQUIRES_CURRENCYINTERNAL
116PARTIAL_CAPTURE_NOT_SUPPORTEDINTERNAL
117ACKNOWLEDGEMENT_CALL_NETWORK_ERRORINTERNAL
118ACKNOWLEDGEMENT_CALL_ERRORINTERNAL
119ACKNOWLEDGEMENT_INVALID_RESPONSEINTERNAL
120ACKNOWLEDGEMENT_VALIDATION_ERRORINTERNAL
121CARD_DATA_NOT_FOUNDINTERNAL
122CARD_DATA_RETRIEVAL_ERRORINTERNAL
123INVALID_CALLBACK_URLINTERNAL
501PAYMENT_FORM_CANCELEDINTERNAL
1001ERROR_CREATING_ORDER_INFOINTERNAL
1002ERROR_CREATING_TRANSACTIONINTERNAL
1003CREATE_TRANSACTION_ERRORINTERNAL
1004CREATE_SESSION_ERRORINTERNAL
1005PROCESSING_EMPTY_GATES_LISTINTERNAL
1006FILTERING_IS_FAILEDINTERNAL
1007CHECKING_IS_FAILEDINTERNAL
1008SECURE_3D_FAILEDINTERNAL1050
1009RANDOM_SUM_CHECK_FAILEDINTERNAL1051
1010PHONE_CHECK_FAILEDINTERNAL1057
1011RANDOM_SUM_CHECK_CANCELLEDINTERNAL
1012PHONE_CHECK_CANCELLEDINTERNAL
1013SYSTEM_UNAVAILABLEINTERNAL
1014CARDNO_ENROLLED_CHECK_FAILEDINTERNAL1058
1015SECURE_3D_TIMEOUTINTERNAL
1016MPI_STATUS_CHECK_FAILEDINTERNAL1059
1017ECI_STATUS_CHECK_FAILEDINTERNAL1060
1018CAVV_STATUS_CHECK_FAILEDINTERNAL1061
1019GATE_DESCRIPTOR_CHECK_CANCELLEDINTERNAL
1020GATE_DESCRIPTOR_CHECK_FAILEDINTERNAL1062
1021RAPIDA_BALANCE_CHECK_FAILEDINTERNAL
2001PROCESSOR_BAD_MESSAGEINTERNAL
2002PROCESSOR_CONNECT_TIME_OUTINTERNAL
2003PROCESSOR_GATE_IO_ERROR_ON_RESPONSEINTERNAL
2004PROCESSOR_CAN_NOT_GET_EXTERNAL_IDINTERNAL
2005PROCESSOR_OR_GATE_NOT_CONFIGURED_PROPERLYINTERNAL
2006PROCESSOR_ERROR_ON_GATEINTERNAL
2007PROCESSOR_NETWORK_PROBLEMINTERNAL
2008PROCESSOR_INTERNAL_ERRORINTERNAL
3001PROCESS_CALLBACK_UNKNOWN_RESULT_TYPEINTERNAL
3002PROCESS_CALLBACK_NOT_VERIFIEDINTERNAL
10000Transaction was declinedINTERNAL
N/Aproject disabledINTERNAL
N/Atraffic disabledINTERNAL
N/Aend point disabledINTERNAL
N/Amerchant disabledINTERNAL
N/Agate not foundINTERNAL
N/Azero weightsINTERNAL
N/Anative rebill support check failedINTERNAL
N/AGate recurrent processor mismatchINTERNAL
N/AGate recurrent mid mismatchINTERNAL
10002Credit card blacklistedFILTER1022
10003End point limit is reached. Transaction can be processed only tomorrow.FILTER1014
10004End point limit is reached. Transaction can be processed only next month.FILTER1015
10010Client has bought this item already.FILTER1018
10011Client (card) has bought this item already during period.FILTER1020
10012Client (bin and e-mail) has bought this item already during period.FILTER1021
10024To many card numbers from one IP and e-mailFILTER1034
10025Customer e-mail, IP and holder filteredFILTER1035
10029Credit card issuer blacklistedFILTER1039
10030IP address blacklistedFILTER1040
10031Email blacklistedFILTER1041
10067Destination credit card blacklistedFILTER1077
10068Email blacklistedFILTER1078
10069Destination blacklistedFILTER1079
10094Credit card blacklistedFILTER1104
10095Destination credit card blacklistedFILTER1105
10096IP address blacklistedFILTER1106
10097Email blacklistedFILTER1107
10098Destination blacklistedFILTER1108
10106Merchant daily total limit reachedFILTER1116
10107Merchant monthly total limit reachedFILTER1117
10108Merchant daily 3D-Secure limit reachedFILTER1118
10109Merchant monthly 3D-Secure limit reachedFILTER1119
10110Merchant daily non 3D-Secure limit reachedFILTER1120
10111Merchant monthly non 3D-Secure limit reachedFILTER1121
10116Merchant daily total limit for processor reachedFILTER1126
10117Merchant monthly total limit for processor reachedFILTER1127
10118Merchant daily 3D-Secure limit for processor reachedFILTER1128
10119Merchant monthly 3D-Secure limit for processor reachedFILTER1129
10120Merchant daily non 3D-Secure limit for processor reachedFILTER1130
10121Merchant monthly non 3D-Secure limit for processor reachedFILTER1131
10125Destination credit card issuer blacklistedFILTER1135
10128Total filter score reached threshold (100)FILTER1138
10130Merchant daily payout limit reachedFILTER1140
10131Merchant monthly payout limit reachedFILTER1141
10132Merchant daily payout limit for processor reachedFILTER1142
10133Merchant monthly payout limit for processor reachedFILTER1143
10134Limit reachedFILTER1144
15027Customer e-mail blacklisted for gateFILTER
15028Customer fingerprint blacklisted for gateFILTER
15029Customer ip-address blacklisted for gateFILTER
15030Customer purpose blacklisted for gateFILTER
15031Destination card number blacklisted for gateFILTER
15032E-mail domain blacklisted for gateFILTER
15033Source card number blacklisted for gateFILTER
15034Gate loyal customer e-mail check failedFILTER
15035Gate loyal customer purpose check failedFILTER
15036Gate loyal destination card number check failedFILTER
15037Gate loyal source card number check failedFILTER
15038Destination card bin blacklisted for processorFILTER
15039Destination card country blacklisted for processorFILTER
15040Source card bin blacklisted for processorFILTER
15041Source card country blacklisted for processorFILTER
10001Duplicate requestFILTER1007
10090Visa rules violation for preauthorized transaction(DELAY)FILTER1100
10135PSP rules violation for no CVV transaction(CANCEL)FILTER1145
10136PSP rules violation for no CVV transaction(PICKUP)FILTER1146
15060Transaction amount is less than gate min allowed amountFILTER
15019Transaction amount is greater than gate max allowed amountFILTER
15062Billing country blacklisted for gateFILTER
15063IP-address country blacklisted for gateFILTER
15064Destination card country blacklisted for gateFILTER
N/Aend point balance reachedFILTER
N/Aall mid limits have been reachedFILTER
N/Agate skipped in chain for card and error messageFILTER
N/Agate skipped in chain for card and errorFILTER
N/ASource card country blacklisted for processorFILTER
N/AReached processing limits capacity please contact your account managerFILTER
N/AReached balance limits capacity please contact your account managerFILTER
N/Aall gates were filtered outFILTER

Besides the mentioned errors, handling of system filter codes and text messages should be implemented. Full list of such filters can be found on transaction_filters

* each acquirer has its own error codes list, ask your manager to provide you error codes of the exact acquirer that will be used in Live mode

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